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Privacy Policy

Our privacy policy as outlined below sets out how Luxury Flooring will use and protect information given when using this website. We are committed to protecting your privacy, and as such any information you give will only be used as described on this page. Please read the policy in full and check back occasionally to ensure you are happy with any changes.

 

Information Collected

We may collect your:

  • Name
  • Contact details such as email addresses
  • Demographics, including age, gender, postcode and preferences
  • Information relevant to ensuring offers or customers surveys are relevant to you

We will never store your card details.

For a full list of cookies we collect, please see the table at the bottom of this page.

 

How We Use Your Information

To provide a better service, we may use your information in the following way:

  • For internal record keeping
  • To improve products and services
  • To customise the website according to your interests
  • To periodically send emails to the address provided regarding new product promotion, special offers or information we feel will interest you. We determine this via demographic data and browsing or purchase history
  • To carry out occasional phone calls with offers that may interest you
  • To carry out occasional market research through contact details provided

We do not share your information with third parties.

 

Cookie Use

Cookies help us analyse traffic by letting us know what sites and pages are visited, demographic details and preferences based on web surfing behaviour. They are also useful to you because they help customise web pages, and remember information such as shopping carts or products you have clicked on previously. Ultimately, we only use traffic log cookies to provide you with a better website experience, by monitoring which pages you find most and least useful. Once used to statistically analyse data and tailor the site to customer needs, it is removed from our system.

Cookies do not give us access to any information that you do not choose to share, and can be cleared from your computer when you wish. You can also choose to decline them, and your browser can be modified to prevent automatic accepting of cookies. However, this may inhibit you from benefiting from some features of our website.

 

Security

To live up to our commitment to keeping your information safe from unauthorised access and disclosure, we have appropriate procedures in place. These are physical, electronic and managerial based procedures so your details are always safeguarded in every possible way.

 

Controlling and Restricting Your Own Information

You have the option to choose what information is given. This can be done in various ways:

Tick ‘opt out’ boxes that relate to marketing communications. These can be found on any forms you fill out

To opt out of marketing communications that you have previously opted in to, email info@luxuryflooring.co.uk and we will happy to remove you from the list

We do not give your information to third parties unless given permission to do so or if required by law. However, we may use your information to send promotional information regarding third parties if we think you will find this interesting

As per the 1998 Data Protection Act, we can provide you with personal details we hold about you upon request. This will cost a small fee, and can be obtained by writing to us at: Luxury Flooring & Furnishings, Sandleas Way, Cross Gates, Leeds, LS15 8AW

If you believe we hold incorrect information about you, we will happily correct this if you contact us via phone, email or post. Please see our contact section for details

 

External Links

Links of interest may be listed on our website. When clicking one of these, please be aware that once you have left our site we are not responsible for your protection and privacy relating to information you provide outside of www.luxuryflooring.ie. We do not have any control over websites given in external links and this privacy statement will therefore not apply. We advise reading the privacy policy given on any website you visit.

 

Cookies Collected By Us

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The items in your cart and interaction with it.
CATEGORY_INFO The page's category information that allows pages to be dispalyed quicker.
COMPARE The items you have selected for the 'compare products' feature.
CURRENCY The currency you prefer.
CUSTOMER An encrypted customer identification associated with the store.
CUSTOMER_AUTH Information on whether or not you are logged in to the store.
CUSTOMER_INFO Encrypted information on the customer group you belong to.
CUSTOMER_SEGMENT_IDS The Customer Segment ID
EXTERNAL_NO_CACHE A flag that tells us whether or not you have caching disabled.
FRONTEND Your session ID on the server.
GUEST-VIEW Enables editing of your order if you are not logged in.
LAST_CATEGORY Your most recently visited category.
LAST_PRODUCT Your most recently viewed product.
NEWMESSAGE Indication of new message received.
NO_CACHE Indicates whether or not it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your shopping cart and viewing history.
POLL Identifies polls you have recently voted in by ID.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED Recently compared items.
STF Information on products you have emailed to others.
STORE The selected language and store view.
USER_ALLOWED_SAVE_COOKIE Information whether or not you have allowed cookies.
VIEWED_PRODUCT_IDS Your recently viewed products.
WISHLIST An encrypted list of products on your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.